Privacy Policy

Effective Date: March 22, 2025

Discovery Kayaking Ltd. (“we,” “us,” or “our”) operates the website https://orcaseakayaking.ca (“Site”). We are committed to protecting your privacy and complying with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy describes how we collect, use, protect, and disclose your personal information when you visit our Site or engage with our services.

Personal Information We Collect

We may collect personal information such as:

• Name
• Address
• Email address
• Phone number
• Payment information (processed securely through third-party payment providers)
• Dietary requirements or special requests for trip planning

How We Use Your Information

We use your personal information to:

• Facilitate trip bookings and reservations
• Process payments
• Communicate trip details, updates, and promotional offers
• Respond to inquiries and provide customer support
• Improve our website, services, and customer experiences

Consent

By providing personal information, you consent to its collection, use, and disclosure in accordance with this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

Protection of Personal Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Sharing Your Information

We will not sell or rent your personal information to third parties. We may disclose your information to:

• Third-party service providers who assist in operating our Site or conducting our business
• Comply with legal obligations or government requests
• Protect the rights and safety of our guests, company, or the public

Cookies and Analytics

Our Site may use cookies and analytics tools (e.g., Google Analytics) to improve user experience and analyze website performance. You can control cookie preferences through your browser settings.

Access and Corrections

You have the right to access and correct your personal information. Please contact us to request access, corrections, or removal of your data.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policies of any third-party sites you visit.

Updates to This Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have questions or concerns regarding this Privacy Policy or our privacy practices, please contact us:

Discovery Kayaking Ltd.
Email: [email protected]
Phone: 250-756-0094